Managed IT Support & Helpdesk in Bengaluru
From endpoint patching to cloud server optimisation, our ITIL-aligned service desk resolves 90 % of tickets in under 30 minutes and delivers quarterly technology reviews that continually improve security posture, performance, and user satisfaction.
Key Offerings
Comprehensive IT care
24×7 Remote Helpdesk
Instant user support
Endpoint Management
Secure every device
Network & Server Monitoring
Proactive issue detection
Backup & Disaster Recovery
Sleep easy at night
Security & Compliance
Shield against threats
vCIO & Quarterly Reviews
Strategic tech guidance
Why Choose Us
Reliability, responsiveness, and ROI
Industry-Leading SLAs
15-minute critical response, 99.9 % uptime guarantees.
Certified Techs
CCNA, Microsoft, and AWS-certified engineers on call.
Predictable Pricing
Per-user or per-device plans—no surprise invoices.
Security-First Mindset
CIS controls, MFA rollouts, and phishing simulations reduce risk.
Technology Stack We Use
Enterprise-grade tooling
Microsoft Intune
Cloud-based endpoint & MDM management.
N-able N-central
RMM platform for proactive monitoring.
CrowdStrike Falcon
Next-gen EDR for endpoint defence.
Datto BCDR
Snapshot backups with cloud fail-over.
SolarWinds Orion
Network performance & traffic analytics.
Freshservice
ITIL-compliant ticketing and asset management.
Success Stories from Bengaluru
Uptime you can brag about
“Monthly downtime dropped from hours to mere minutes—productivity skyrocketed.”
“Helpdesk resolved 94 % of tickets on first contact—users are thrilled.”
“Quarterly vCIO sessions aligned IT spend with growth goals—saved 18 % annually.”
Frequently Asked Questions
IT support, simplified
Do you support hybrid and remote users?+
Can you co-exist with our internal IT?+
What’s included in onboarding?+
Do you cover Mac and Linux endpoints?+
How do you measure performance?+
Is on-site support available?+
Focus on Growth—We’ll Handle Your IT
Book a free infrastructure audit and receive a tailored support proposal within 48 hours.
